Frequently Asked Questions

Movemate is finished with a rounded traction-boosting surface. This allows you to use the board safely with shoes, socks, or barefoot.

If using shoes, we recommend wearing primarily flat footwear. Using the board with socks or barefoot enhances pressure point activation and a rolling foot massage sensation.

To learn more about using Movemate, please see our Move Guide page.

Movemate can be used on most flooring types. Including, but not limited to: Laminate; Vinyl; PVC; Concrete; Carpet; Hardwood; Rubber; and Ceramic.

Harder flooring types such as concrete, hardwood, and laminate will allow for smoother twisting motion than cushioned flooring such as carpet and rubber.

Cushioned flooring offers more traction, which promotes stability.

We recommend testing multiple indoor surfaces as you explore the possibilities of the board. 

Movemate’s distributed pressure design, rounded edges, and non-abrasive finishing help prevent damage to scratch-prone flooring surfaces, such as hardwood.

To learn more about using Movemate, please see our Move Guide page.

No, it is not difficult to use Movemate.

Movemate is made to be as user-friendly and accessible as possible for everyone. The board's dynamic design adapts to the natural motion of your lower legs. It's less balancing and more fluid movement. Be loose and allow your body to flow.

Given the novel nature of the board, there may be a small learning curve and brief adjustment period. However, this is normal and you will quickly get the hang of it.

Ultimately, Movemate is created to engage your mind and body in a way that feels natural.

To learn more about using Movemate, please see our Move Guide page.

SHIPPING POLICY

Movemate is available for purchase worldwide. Orders will be shipped within 3-5 business days of the date the order is placed through our website. You will have the option to select shipping options at check out to ensure you find what suits you best.

To learn more about our shipping policy, please click here.

RETURN POLICY

If you are not satisfied with your purchase of any new Movemate Product, you can request a return within 30 days after your delivery for a full refund, minus shipping costs. This return policy is currently exclusive to USA and Canada.

To learn more about our return policy, please click here.

In contrast to balance boards which have a flat, hard, uniform surface, Movemate is designed to feel natural, increase user control and enable a dynamic range of movement. These properties make Movemate a more accessible, playful, and uniquely effective tool to engage the mind and body.

To learn more about how Movemate works, please click here.